Returns & Exchanges

At Botanica Health, we want you to be completely satisfied with your sustainable fashion choices. If your items aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn garments with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the unworn items in their original eco-friendly packaging, ensuring all labels and tags remain intact to qualify for a full refund.

• 3.
  Ship With Ease

  Print your prepaid shipping label provided by the portal and drop off your package at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our team inspects the returned goods, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.